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Why Am I Saying “Thank You?”

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Let me explain my title.

I am totally cool with thanking people for gifts, for those who hold the door for me, for all sorts of situations.

I am not cool with thanking a store for MY purchase.

But I find it happening every day, several times a day. Because that is how I was trained.

See, my first real job was at a local convenience store gas station. And while that may sound pretty unimportant, back in 1997 they had a woman who spent three days giving me orientation, customer service training, and chain smoking. And I was taught to thank every customer as they left the store, whether they purchased something or just used the bathroom.

Use it properly & use it often. You could just make someone's day.

Use it properly & use it often. You could just make someone’s day.

I so wish more businesses trained their employees like that today.

Every time I am at a retail store and I complete my payment, the cashier just says nothing to me. There needs to be some closer to the transaction. Handing me my receipt and saying, “Here you go,” is not an appropriate send off.

This is where I usually reflexively say, “Thank you.” I actually had an employee respond with “you’re welcome.” While I give her props for manners, I am the one patronizing their establishment. That should be my line.

My name is actually in the credits of Clerks 2-true story. (Thanks MySpace!)

My name is actually in the credits of Clerks 2-true story. (Thanks MySpace!)

This is one of my biggest pet peeves. I realize cashiers get paid peanuts, have to use broken-down equipment, and are asked to up-sell customers who couldn’t care less. They either are in the position of quantity with slow customers or quality with customers who are in a hurry. Trust me, I’ve been there. But as a customer, my first priority is an accurate transaction. And the second most important thing to me is that I am thanked for my patronage.

I wish businesses would realize that is more desirable and meaningful than another reward card clogging up my wallet. If the employees were trained to do that, I believe they would. When I sell a book, I might even thank someone twice. If they manage to thank me first, I will correct them and say, “No, thank you.” Sometimes it is even in my inscription.

People think if they say the words, it is the same as still having manners in this day and age.

No. The correct person needs to say “please” and then “thank you”. Don’t even get me started on “excuse me”. When you say it with an attitude and are already pushing past me, you have missed the whole point of the phrase. You might as well say “Move, bitch” because that is how you mean it and how I am going to take it. For more on this, click here.

Just me venting. But I feel like other people out there must feel the same way. Is it so bad that for my money I want my goods and a thank you? I don’t think so. I’m not asking for a free cheeseburger or something. Thank yous are free.

Follow the romantic entanglements of The Riley Sisters in my books:
Be Careful What You Wish ForAVAILABLE NOW!
When You Least Expect It THE CONTINUING ROMANCE!
The Wind Could Blow a BugWHERE IT ALL BEGAN!

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Happy Memorial Day!

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MEMORIAL DAY 2014-flag

My favorite holiday.  Thank you from the bottom to the top of my heart for all those who serve our country, past, present, and future.  You protect our freedoms we enjoy daily.  You are my heroes.

My Dad, World War II veteran

My Dad, World War II veteran

This is my dad, Loren. He was in the Army medical corps in Germany in WWII and drove an ambulance. He was there when they liberated a concentration camp.  I never got to meet him, but I am still awfully proud.  My mom always says it was the biggest thing in his life.  He traveled halfway around the world.  And it doesn’t get more momentous than serving during a war.

Scoopin’ Poop

Picking up dog poop is very degrading. I think that when I see my neighbor scooping his dog’s poop. I feel degraded when I scoop up the poop in my yard, twice as much as what my neighbor has (Dave poop & Parker poop). What is that saying dog’s have? “Who is the real Master? You pick up MY poop.”

Photo: web.uri.edu

Photo: web.uri.edu

To add to this humiliation at being janitor to my canines, the other day my toddler sat in his Cozy Coupe and supervised me while I scooped. He made me feel like I was completing community service and he was my prison warden. I should have given him my cap gun so that he could take me down if I decided to make a run for it.

The warden & his chase vehicle

In a few weeks I am dog sitting a wonderful dog, except for one thing–HE POOPS! Just like my two existing dogs! So my backyard poo will go up…um, 33% maybe? I don’t know the math, but you get the idea. Hopefully my husband will have mowed the lawn by then, so long grass will no longer be my problem. By late-October, leaves will be my problem, falling and burying all the poo.

Photo: farm3.static.flickr.com

Photo: farm3.static.flickr.com

After the leaves, comes the snow.

Before I got a dog, I was like “I can’t wait to have a dog. It will be so worth having to pick up her poo.” And it was. With one dog.

Dave: Please some treats…so that I may make you more poop?

Then my husband got a dog. I thought we would take turns scooping the poop. No such luck. I tried to make a deal, figuring that dog pick-up duty and balancing the checkbook were the two most despised jobs in our home. But no such luck. My husband won’t perform either of those tasks.

Parker, thinking about asking to go out to poo

The fear of the dogs tracking poo into the house and my need (and my son’s) to freely walk in our backyard keep me diligent about keeping it picked up. Well…once a week anyway…

Photo: leashyourfitness.com W-O-W. . .How do I teach my dog to do that?

Photo: leashyourfitness.com
W-O-W. . .How do I teach my dog to do that?

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What I Learned This Week – 9/23/12

This week I learned that I shouldn’t order from Forever21.com. I tried to order a dress and a scarf I was intending to incorporate into my Halloween costume this year. (Sorry–Top Secret. You will have to come back on Halloween to find out what I am going to dress as.) I ordered my items on Friday, September 14th. Now, I realize that is a Friday. But by Thursday, September 20th, I had received no shipping email and my order status still said “NEW” when I looked it up on their website. So, I sent an email to customer service. As of today, Sunday,September 23rd, I have received absolutely no reply and my order status still says “NEW”. I have looked it up so many times now that I have the order number memorized.

I guess maybe they realized I am not 21. Nor a size O. At this point, I really don’t care if I get my order. I can make my costume from odds and ends around the house I already own. The dress was quite cute and I would probably be able to wear it for other occasions as well. But I won’t be heartbroken if it doesn’t come. I just wish they would tell me that, sooner, rather than later. And I will be really pissed if they only ship me the scarf! It was a add on purchase. I don’t want to pay $6.95 in shipping just for a scarf I could buy at Walmart.

There is a phone number on their website, so I guess next week I will call that and probably talk to some nice folks in India.

[UPDATE: I did call customer service (weeks ago), and the chick told me she would tell the warehouse to ship my order immediately and would refund my shipping charge once my order shipped. A few days later I received a generic email response that said I would be notified when my order shipped.

As of 10/8/12, I have received no notice that my order has shipped and my order still shows a status of “NEW” on the website. I guess I won’t have an awesome Halloween costume afterall:( My sympathies to all the other customers who are in the same situation.]

[FURTHER UPDATE: I finally received a shipping notice on 10/19, and my order arrived by 2nd day air (which I did not select) on October 22. Only took 38 days to receive. And my accessory went Out of Stock in that time.]

This week I also learned how to put songs on my cell phone! Now, I got this cell phone in the spring of 2011. While the phone has a SD card slot, I had no way to connect the phone to my old desktop computer. I tried a USB cord. That didn’t work for pictures, so I didn’t even think about trying to use it for music. And my iTunes was screwed up on that puter anyway.

I got a laptop for Christmas of 2011. I was ecstatic that it had an SD drive built-in. That meant to get photos off my phone, I no longer had to email them to myself, one by one by one by one by… I could just now slap in the SD card into my puter and go to town with downloading and organizing. And I still didn’t give a thought to music and my celly. (I notice I am lapsing into my own brand of slang. Swarry.)

Then my asbestos friend said how much she would love to put her music on her phone. That got me thinking. Friday I bought Pink’s new album off Amazon.com for $5. Now, this is a big step for me. I bought it not knowing if I could make it go into my iTunes account or not. After a few tries, I did. Then I was like “Let’s try to put it on my cell phone!” And it worked! Very easily! So I threw some more songs onto my cell phone SD card. …And I ran into the inevitable problem–not all of my files were mp3, which is all that my phone would recognize and play. But after a brief tussle with iTunes, I managed to convert most of the songs I wanted into mp3 and shove them onto my celly. (There were just a few that were über ultra super protected that it would not let me. Although technically I know a way to get around that too, if I wanted.)

And as I happily listened to my songs on my cell phone last night, I realized how much happier I am with daily music in my life:)

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