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Why Am I Saying “Thank You?”

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Let me explain my title.

I am totally cool with thanking people for gifts, for those who hold the door for me, for all sorts of situations.

I am not cool with thanking a store for MY purchase.

But I find it happening every day, several times a day. Because that is how I was trained.

See, my first real job was at a local convenience store gas station. And while that may sound pretty unimportant, back in 1997 they had a woman who spent three days giving me orientation, customer service training, and chain smoking. And I was taught to thank every customer as they left the store, whether they purchased something or just used the bathroom.

Use it properly & use it often. You could just make someone's day.

Use it properly & use it often. You could just make someone’s day.

I so wish more businesses trained their employees like that today.

Every time I am at a retail store and I complete my payment, the cashier just says nothing to me. There needs to be some closer to the transaction. Handing me my receipt and saying, “Here you go,” is not an appropriate send off.

This is where I usually reflexively say, “Thank you.” I actually had an employee respond with “you’re welcome.” While I give her props for manners, I am the one patronizing their establishment. That should be my line.

My name is actually in the credits of Clerks 2-true story. (Thanks MySpace!)

My name is actually in the credits of Clerks 2-true story. (Thanks MySpace!)

This is one of my biggest pet peeves. I realize cashiers get paid peanuts, have to use broken-down equipment, and are asked to up-sell customers who couldn’t care less. They either are in the position of quantity with slow customers or quality with customers who are in a hurry. Trust me, I’ve been there. But as a customer, my first priority is an accurate transaction. And the second most important thing to me is that I am thanked for my patronage.

I wish businesses would realize that is more desirable and meaningful than another reward card clogging up my wallet. If the employees were trained to do that, I believe they would. When I sell a book, I might even thank someone twice. If they manage to thank me first, I will correct them and say, “No, thank you.” Sometimes it is even in my inscription.

People think if they say the words, it is the same as still having manners in this day and age.

No. The correct person needs to say “please” and then “thank you”. Don’t even get me started on “excuse me”. When you say it with an attitude and are already pushing past me, you have missed the whole point of the phrase. You might as well say “Move, bitch” because that is how you mean it and how I am going to take it. For more on this, click here.

Just me venting. But I feel like other people out there must feel the same way. Is it so bad that for my money I want my goods and a thank you? I don’t think so. I’m not asking for a free cheeseburger or something. Thank yous are free.

Follow the romantic entanglements of The Riley Sisters in my books:
Be Careful What You Wish ForAVAILABLE NOW!
When You Least Expect It THE CONTINUING ROMANCE!
The Wind Could Blow a BugWHERE IT ALL BEGAN!

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What I Learned This Week – 1/4/15

This week I learned that it feels good to reach a goal, and then to receive your reward for reaching said goal.

Per my blog post from August 18, 2013, I made a promise to myself that when I published my first book, I could get a cool “Writer” tatoo. And in the last few weeks, I did publish my first book “The Wind Could Blow a Bug” by Jennifer Friess (available everywhere on Amazon that good books are sold). I actually reached this goal a year later than I intended. But I promise you, the next one will not take that long.

So, here is the result.

New tattoos make me feel so bad ass...

New tattoos make me feel so bad ass…

To answer my asbestos friend, “Yes, I love it”.

And even if I were to stop tomorrow and never write another word again, I am a published author.

I have sold a few copies too. Woohoo!

 

My first book, The Wind Could Blow a Bug is NOW AVAILABLE!

Purchase as a Paperback or eBook on Amazon.com TODAY.

4 Years

It has been four years today since the three Skelton brothers were taken by their father and never seen again.  He sits in prison, convicted of kidnapping.  He is the only one who knows what happened to them, and he ain’t talkin’.

The Skelton Brothers, missing since 11/26/10

The Skelton Brothers, missing since 11/26/10

Andrew, Alex, and Tanner Skelton lived in a town about a half hour from me.  Their disappearance is linked to a very important event in my life.  So, I always know how long that they have been missing.  I can’t imagine what it would be like to lose one child, let alone three.

Every now and then in my house we mention them.  They are not forgotten, even though I never personally knew them.  Sometimes when I mention them, my son will ask about “The Skeleton Brothers”.  And I can’t help but think that, “I really hope that they are not skeletons by now.  I really hope they will miraculously be found someday.  Jaycee Dugard‘s case gives me hope.”

Here is a blog post that was recently written by their cousin.  It is very powerful.

http://kidblog.org/WritersHour5/a368c340-6888-4f7b-a500-6ab285e642ed/just-two-little-words-thats-all-i-ask/

For more on the Skelton Brothers, please visit:

https://imnotstalkingyou.com/2012/08/28/i-thought-they-would-have-found-the-missing-boys-by-now/

I Don’t Know Jack

Jack the Lost Cat

Jack the Lost Cat

…but I wish that I knew Jack. I could totally use an extra $500 of non-reportable income right about now.

These posters showed up in my neighborhood a few weeks ago. My first impression is that someone must REALLY want this cat back. I imagine that it must have been some little girl’s treasured pet. This must be her parent’s attempt to cheer her up.

When the posters first appeared, I was impressed by the use of fancy neon posterboard, full color large photo, and lamination. These signs have been through several rainstorms. They are durable. Every corner in my neighborhood has several posted. These people must have some money. Most people would not go to so much effort to find a cat.

Then the $500 reward was added to the poster.

Then the cell number instructing you to “take a pic”.

Then they went around and hand-wrote his name on all the posters.

I now sometimes find myself outside yelling “Jack. Jack!” I want to find this stinking cat.  And I don’t even like cats.  It is just all about the benjamins.

The closest I have come to finding him was some fur that looked like it matched…squished in the middle of the road. I don’t think the family will pay for…

(wait for it)

…a flat Jack.

* I didn’t include the phone numbers, because I figured the family probably didn’t want it all over the Internet.  But, ya know, if you happen to live in lower Michigan and see him, I could hook you up with the contact info…for a small fee.

What I Learned This Week – 8/18/13

I learned that while both my husband and I being employed reduces financial stress (a little), a constantly changing schedule causes an increase in planning stress.

I realized I need to quit eating so much chocolate and move more.

I decided that when I reach my goal of getting my first book self-published by the end of the year, I am going to reward myself with a bitchin’ new tattoo.

And now I am off to eat a spoonful or two of Nutella and watch a romantic movie. Night-night everyone.

Tattoo writer lowercase

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