This week I learned that I shouldn’t order from Forever21.com. I tried to order a dress and a scarf I was intending to incorporate into my Halloween costume this year. (Sorry–Top Secret. You will have to come back on Halloween to find out what I am going to dress as.) I ordered my items on Friday, September 14th. Now, I realize that is a Friday. But by Thursday, September 20th, I had received no shipping email and my order status still said “NEW” when I looked it up on their website. So, I sent an email to customer service. As of today, Sunday,September 23rd, I have received absolutely no reply and my order status still says “NEW”. I have looked it up so many times now that I have the order number memorized.
I guess maybe they realized I am not 21. Nor a size O. At this point, I really don’t care if I get my order. I can make my costume from odds and ends around the house I already own. The dress was quite cute and I would probably be able to wear it for other occasions as well. But I won’t be heartbroken if it doesn’t come. I just wish they would tell me that, sooner, rather than later. And I will be really pissed if they only ship me the scarf! It was a add on purchase. I don’t want to pay $6.95 in shipping just for a scarf I could buy at Walmart.
There is a phone number on their website, so I guess next week I will call that and probably talk to some nice folks in India.
[UPDATE: I did call customer service (weeks ago), and the chick told me she would tell the warehouse to ship my order immediately and would refund my shipping charge once my order shipped. A few days later I received a generic email response that said I would be notified when my order shipped.
As of 10/8/12, I have received no notice that my order has shipped and my order still shows a status of “NEW” on the website. I guess I won’t have an awesome Halloween costume afterall:( My sympathies to all the other customers who are in the same situation.]
[FURTHER UPDATE: I finally received a shipping notice on 10/19, and my order arrived by 2nd day air (which I did not select) on October 22. Only took 38 days to receive. And my accessory went Out of Stock in that time.]
This week I also learned how to put songs on my cell phone! Now, I got this cell phone in the spring of 2011. While the phone has a SD card slot, I had no way to connect the phone to my old desktop computer. I tried a USB cord. That didn’t work for pictures, so I didn’t even think about trying to use it for music. And my iTunes was screwed up on that puter anyway.
I got a laptop for Christmas of 2011. I was ecstatic that it had an SD drive built-in. That meant to get photos off my phone, I no longer had to email them to myself, one by one by one by one by… I could just now slap in the SD card into my puter and go to town with downloading and organizing. And I still didn’t give a thought to music and my celly. (I notice I am lapsing into my own brand of slang. Swarry.)
Then my asbestos friend said how much she would love to put her music on her phone. That got me thinking. Friday I bought Pink’s new album off Amazon.com for $5. Now, this is a big step for me. I bought it not knowing if I could make it go into my iTunes account or not. After a few tries, I did. Then I was like “Let’s try to put it on my cell phone!” And it worked! Very easily! So I threw some more songs onto my cell phone SD card. …And I ran into the inevitable problem–not all of my files were mp3, which is all that my phone would recognize and play. But after a brief tussle with iTunes, I managed to convert most of the songs I wanted into mp3 and shove them onto my celly. (There were just a few that were über ultra super protected that it would not let me. Although technically I know a way to get around that too, if I wanted.)
And as I happily listened to my songs on my cell phone last night, I realized how much happier I am with daily music in my life:)
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